The following is the first installment in a series of blog posts discussing “the new economy”, where the gig worker becomes more prevalent and necessary to successful project management. The thoughts expressed here are by Mark Dean, PhD, Electrical Engineering, Stanford University. A former Vice President in many capacities for IBM, he was also awarded IBM’s prestigious IBM Fellow status for his technical knowledge and accomplishments. He holds more than 40 patents including three of the nine original patents for the personal computer.
Project Management in the Gig-Economy by Mark Dean, Ph.D.
Three major questions exist:
- How do you plan, assign, manage, track, and assess a project and/or multiple activities in an environment where the workforce is made up of independent agents/contractors (e. g. part of the gig-economy with no common association with a single company, organization, or agency)?
- What is required to support project managers ability to assign and complete, in a short period of time (hours to a few days), activities with high variability in scope, location, and specific actions required?
- How do you select and manage independent agents when all you have is a profile that cannot express things like cultural norms, biases, present challenges, existing distractions, work ethics, and other insights you experience when working with someone every day?