Field Service Solutions & Project Management
NSA specializes in Field Service Solutions. We manage the process, we provide the field services skills, and the technicians. We have the system, the technology, and the people to get field service and project work done – faster, easier, better.
Conceptually, field services should be simple. Work needs to be done, results realized, and workers required to accomplish it all. However, it is the type of work, essential stake holder expectations, and the skills needed to do the job that adds complexity to the process. When the work requires multiple locations and multiple teams, the complexity intensifies. And most importantly all this needs to be expertly managed.
Fortunately, NSA excels in every step of the process to meet client expectations and more some 200,000 times per year. And the client project size doesn’t matter; each project, single ticket or ten thousand, is approached with the same care and attention.
Over 20 years, NSA built a team of creative and experienced project managers who work directly with our clients to create custom, cost-effective solutions. This is augmented by an immediate reporting feature available to our clients. In addition, we promote a culture of problem solving and ongoing skill development that helps prepare our teams to overcome unexpected challenges. Simply put, we “own” our outcomes for our clients, which is why NSA continues to experience such a high level of growth and customer retention.
As evidence of this, our clients endorse our work by maintaining our partnership year after year because NSA does it best. Here is a sampling of what they say.
Our client partners comment
“I want to express my appreciation to [NSA Representative] who was so responsive and coming in the same day I called to secure the panels.”
— VP, Fortune 500 Finance Institution
“Please thank [NSA Representative] from all of us. Service like this is what it takes to get the next project.”
— Senior Project Manager, Leading worldwide firm in certification services
“I heard the job went great… I plan on discussing with my boss going to your company for all of our jobs like this.“
— Manager, Training and Field Service, the world’s largest service center of its kind
“NSA has all the capabilities we need. NSA has solid project managers, a depth of resources and they do the job right. We rely on them for several initiatives; they really come through for us.”
— VP, Retail Marketing
“NSA has proven their ability to respond quickly to our needs and meet our timelines. They consistently provide us with the effective national coverage needed to uphold our reputation with our customers.”
— VP, Operations